The DirectAssist app provides instant access to IronDirect’s Technical Service Specialists from your office, work site, or anywhere else!
Key features include:
• Direct access to our Technical Service Specialists who provide remote assistance to service providers and customers servicing IronDirect construction equipment in the field
• One-on-one interaction with our specialists via voice, video and text chat
• Photo, video and document sharing
• Broadcast video communications
• Service announcements
• Additional important information about IronDirect
Download now if you are an IronDirect service provider or customer.
What is IronDirect?
IronDirect is a first-of-its-kind online platform for large-volume corporate and government buyers of construction equipment and parts. We offer only the highest quality equipment direct from emerging global manufacturers, complemented by superior after-sales support to maximize fleet utilization and recovery. Our customers experience up to 50% savings over the entire ownership lifecycle of high-quality construction equipment by utilizing our efficient turnkey solution for procurement, finance, management, and disposition of assets.
Not already an IronDirect customer? We’d like the opportunity to tell you more. Give us a call at 844.311.7538 or email us at [email protected].